IMPORTANT INFORMATION

Complaints & Appeals

Clear policies support fair, professional and compliant learner administration.

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Professional Training. Real Support.QCTO course pathways and learner-centred administration

Submit complaints or assessment appeals in writing to admin@brightlighttraining.co.za. The matter will be acknowledged, investigated by an authorised person and communicated in writing. Where applicable, further escalation routes will be explained.

Company: Bright Light Training (Pty) Ltd · Registration 2019/378442/07

Last reviewed: August 2026