IMPORTANT INFORMATION
Complaints & Appeals
Clear policies support fair, professional and compliant learner administration.
Professional Training. Real Support.QCTO course pathways and learner-centred administrationSubmit complaints or assessment appeals in writing to admin@brightlighttraining.co.za. The matter will be acknowledged, investigated by an authorised person and communicated in writing. Where applicable, further escalation routes will be explained.
Company: Bright Light Training (Pty) Ltd · Registration 2019/378442/07
Last reviewed: August 2026